Troubleshooting Power-Ups Not Working
Creatosaurus
Last Update 2 jaar geleden
If you're seeing a "Unable to load Power-Up" error when using an "Power-Up", this may mean one of two things. Either the browser is loading Power-Up too slowly, or they may be restricted on your browser's network.
One way to see if the browser is timing out or the web server to block the Power-Ups is to try refreshing the page and opening the menu again. If you receive an error regarding those particular Power-Ups each time your web browser opens, that means they're timing out. If the page you're displaying is timing out for some reason, the Power-Ups that are being loaded may change each time you refresh the page.
If the Power-Ups are timing out, that is a reflection of the speed of the Internet connection. Try using a different network, or even a different browser.
On the other hand, if network controls are preventing those Power-Ups, request assistance from your IT team to eliminate those controls. It is possible to generally learn more by looking at any grievances reported through the browser. For instructions on how to obtain the console error messages, see troubleshooting browser issues in Creatosaurus.