What To Do If You Are Not Receiving Confirmation Email Or Password Reset Email On Creatosaurus?

Creatosaurus

Last Update 2 years ago

When you are facing the problem of not receiving confirmation email or password rest email on Creatosaurus. Here are the thing which you can do to solve the problem-

Email address used by Creatosaurus

Creatosaurus send mail only with these mail address-

[email protected]

[email protected]


Check SPAM Locally and on the Network

Emails from Creatosaurus sometimes can get caught in SPAM filters. Check your SPAM folder to see if there is any email there. Ask your network administrator if the message that isn't in your SPAM folder may be blocked at the network level. Our team can further elaborate on which IP address acts well.

Checking with your Administrator

If you have tried the numerous recommendations above and are still not receiving messages from Creatosaurus, you may need to contact your administrator to check your domain name is workable.

Resend Email

If you are not receiving the email, you can ask for resending the email, if the option is available for you, or you can also check whether the mail address you have insert is correct or not.

Test Notifications  

if you're already logged in to Creatosaurus, you can go to test if Creatosaurus can send email to you. You should receive a message immediately that the email was sent. The email will originate from [email protected]

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