Why Support Can't Grant Access To Your Creatosaurus Account?
Creatosaurus
Last Update setahun yang lalu
This process is restricted for security reasons. Creatosaurus Support is unable to provide access to, modify, or remove user accounts. Furthermore, Support is unable to write or delete the administrators for various forums or workspaces.
We recognize that this can be a pain for people locked out from their account. In order to protect all users, we lock out users when they attempt to reset their password too many times.
Faced with the vulnerability that social engineering poses, the policy minimizes risk by ensuring that the account authentication process is not vulnerable to such methods.
In some cases, you will be successful if you simply repeat the previous steps. The following methods are most effective in preventing you from being locked out of your account.
Use our forgot password form
If you recognize the login associated with your account, you can send a password reset request by linking to https://www.app.creatosaurus.io/forgotpassword. If you are unsure of the login associated with your account, you may use any address you employed.
Reach out to support
If you are unsure how to retrieve the account using our Forgot Password form, you can contact us to seek assistance. Make sure you provide our team with as complete of an explanation as you can about your situation, and we may be able to offer you a better idea or alternative method for recovering your account.